Client FAQs

Q: Who would benefit from the help of a physical therapist?

A:Anyone experiencing physical discomfort during activities they perform on a regular or semi-regular basis.
The following pathologies are examples (not an exhaustive list) of some of the injuries and medical conditions that have been successfully treated at Integrative Physiotherapy:

  • Digestive problems, GERD
  • Sciatica
  • Scoliosis
  • Arthritis
  • Fibromyalgia
  • TMJ (Jaw Disorders)
  • Neurological conditions
  • Chronic Pain Syndromes
  • Back/ Neck Pain
  • Sprains
  • Strains
  • Pinched nerves
  • Joint Pain or Stiffness
  • Headaches/migraines
  • Circulatory Problems
  • Balance Problems
  • Muscle Cramping
  • Disc Herniation or Bulges
  • TBI
  • Multiple Sclerosis
  • Guillain-Barre
  • Spinal Cord injuries
  • Numerous Others

Despite our focus above on injuries, you don’t have to be injured to benefit from physical therapy. Many of the injuries that are treated at Integrative Physiotherapy could have been prevented through proactive strength and balance training, such as developing a stronger core to avoid groin injuries typically experienced by soccer players. Among other benefits, Integrative Physiotherapy offers and teaches a proactive mind-body awareness that will help you to reduce or avoid future injuries, reduce wear and tear on your body during regular activities and in general live a healthier and happier life through proper diet and exercise

Q: How often do most patients see their physical therapist?

A: The severity of the injury or pain initially determines how many times a week a patient needs to be treated. As a patient progresses and pain decreases, bi-weekly appointments will be reduced to weekly sessions and so on. How quickly appointment visits decrease in regularity will depend on the injury, the overall condition of the patient at the onset of treatment, and the patient’s commitment to getting better. Patient recovery is going to be driven by motivation and willingness to work hard including completing a weekly home/gym exercise routine provided by the clinic. Those patients that work the hardest are going to reach their recovery goals faster!

Q: What payments does Integrative Physiotherapy accept?

A: We accept checks and cash. Please be prepared to pay at each appointment, or at the end of each week.

Q: What Insurances are accepted?

A: We are in network with United Healthcare, Cigna, Tricare, Humana, and Medicare. We do accept other insurances, but coverage depends on the patient’s benefits through the company. Call for more information and an eligibility check.

Q: What about patients who don’t have Insurance?

A: We have a self-pay rate available for patients who don’t have insurance or whose benefits won’t cover their treatment.

Q: What happens at the first appointment?

A: The first appointment is an hour long evaluation. Every patient should arrive wearing work-out attire appropriate for bending, reaching and squatting and that allows for complete access to the area for which they are seeking treatment. Patients are encouraged to print and complete our medical forms before their visit which are available under the link for Additional Info on the top of the page. For those with no access to a printer, please arrive 10 minutes early to your appointment in order to complete the necessary forms. This will ensure that the full hour appointment time can be dedicated to history taking, differential diagnosis and treatment. Please remember to bring any relevant medical documentation such as MRI’s, X-rays, physician referral, etc.

Q: What should patients bring to initial appointment?

A: Patients should come wearing clothing they can work-out in on every visit including appropriate foot wear, such as tennis shoes. Otherwise, on the first visit only, please bring the following if applicable:

  1. Insurance card
  2. Current Driver’s License or state/federal issued ID card
  3. Physician referral if required by your insurance company to cover your visit.
 (Worker’s Comp, Tricare, Medicare or others)
  4. Other medical documentation that is pertinent to your injury, such as MRI’s, X-rays, physician notes, etc.

Q: What is involved in a typical appointment after the initial evaluation?

A: Post-evaluation appointments are typically 30 minutes; however, 1 hour appointments can be accommodated if requested by the patient and covered by their insurance. Appointments will flow from one to the next, so in this sense the patient will not be surprised by what’s coming each time they visit. A routine will quickly settle-in which may involve body work on the first appointment of the week and kinetic chain training in the gym on the second appointment or vice versa. Recommended personal training exercises will be dynamic, changing every few visits or weeks. Constant re-evaluations will be a common theme of all of your visits. These will become faster over each visit while getting to know the patient and their condition, typically involving reassessment of discomfort and progress to insure quality care.

Q: Is physical therapy going to be painful?

A: Chronic and acute injuries are often painful, which will be a primary motivator that brings you to Integrative Physiotherapy. At this stage, when you arrive at the clinic, we’ll do all that we can to monitor and accommodate discomfort that you might experience during therapy. We hope that our patients will keep in mind that recovering from an injury will most likely not be pain-free and that pain will be experienced at some point in the process. We also encourage our patients to keep in mind that pain is often an important brain processing signal used in therapy and with many injuries the patient will regain function before they are pain-free. Throughout the recovery process, our goal will be to minimize your discomfort and educate you on why it is necessary when applicable or experienced.

Q: How do I make an appointment?

A: Call our office at 970-430-7055 during normal business hours, 8 a.m. to 7 p.m. Monday thru Thursday and 8a.m to noon on Friday, to schedule an appointment or to inquire about the practice. For appointment making, we recommend that you call at least a week in advance to make sure you can reserve your desired appointment time. Slots fill-up fast, especially for morning and evening appointments.